BMW DEBTORS CLERK
bmw-logo-vector.png

Description

 

As the world’s leading premium car brand, BMW is known worldwide for its outstanding customer service.  How do we achieve this?  Through employing people who understand innovative products and premium service. 

As a BMW Debtors Clerk you will be at the forefront of the automotive industry.

Reporting to the Financial Manager you will be responsible for fairly costing job cards, ensuring high levels of customer satisfaction and maximising departmental profitability.

Main purpose of position:

To ensure proper accounting and reconciliation of all accounts. Ensuring the collecting of all outstanding dealership funds.

Minimum Job Requirements:

Senior Certificate (Grade 12) with Accounting

Computer literacy

Advantageous Requirements

Diploma in Accounting and/or bookkeeping

Debt collection experience

Key Working Relationships:

Internally: all dealership departments, Financial Manager

Externally: Customers

Key Performance Areas:

Open new accounts and conduct accurate reference checks of all  debtors

 

  • Ensure all appropriate account documentation  are completed correctly

  • Fax all account documentation to credit guarantee company                                

  • Follow up on approval/non-approvals from credit guarantee company

  • Identify reason for non-approval and follow up

  • Ensure credit application form is  approved by Financial Manager

  • Accurately open account and inform client

 

Run aging analysis

  • Update all reconciliations  accurately and timeously

  • Escalate any account problem to relevant departmental managers (i.e. F&I)

  • Accurately monitor changes in daily / monthly age analysis

  • Accurately monitor all outstanding funds

  • Ensure all  information on each customer’s account is accurate 

  • Run all statements on the 1st of every month by compiling debtor statements

  • Send detailed statements to all debtors

Follow up on all debtor receipts of acceptance documentation

 

  • Ensure accurate allocation of all deposits to correct accounts      

  • Ensuring bank deposits are made and corresponds with invoices and statements                          

  • Capturing bank transfers on dealership system 

   

Follow up on all outstanding debtor payments

 

  • Issue, post and fax all invoices and statements to clients

  • Receive faxes of client deposit slips

  • File all slips accurately

  • Identify and solve discrepancies accordingly

 

Establish sufficient rapport with all debtors

  • Proactively assisting with all debtor inquiries

  • Ensure all debtor information is captured accurately

  • Ensure monthly courtesy calls are made to debtors